Black & Decker PHV1800CB 18-Volt Pivoting-Nose Cordless Handheld Vacuum Cleaner
by Black and Decker
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Kitchen and Housewares Reviews of Black & Decker PHV1800CB 18-Volt Pivoting-Nose Cordless Handheld Vacuum Cleaner
Customer Review: Best "broken" dust buster I've ever had
Summary: 5 Stars
I like vacuuming; I find it cathartic. Which is why, after the 23 hour requisite charging period, I was very excited to use my new vacuum for the first time. I took it off the cradle and clicked it on, looking forward to removing some Cheerios my daughter kindly crushed into the carpet. And nothing. No sound, buzz, whir, light. Nothing. It was DOA. I charged it for another 2 days and still nothing. I was crestfallen.
So I called Black and Decker's help desk and spoke to an incredibly friendly and helpful rep. They agreed to send out a new vac free of charge since the nearest repair center was 50 miles away. A few days later, I decided to crack open the broken vacuum and see what would happen. I touched - something - and voila! It lived! I don't know what I did or what was wrong, but it's been working great ever since (about 1 month so far). It has a monster of a battery - I cleaned my mini van with it - and it sucks up things that you wouldn't think would fit, like grapes and Teddy Grahams. The thin, swivel head is great for hard to reach places and awkward angles. It is a very well-designed appliance.
I called B&D back and asked them to cancel the replacement. They said not to worry about it; consider it a apology for the inconvenience. Wow.
Customer Review: Best Cordless Vac on the market
Summary: 5 Stars
I have owned this vac for over a year and love it. It is powerful, convenient, good battery life, easy to clean. What more could I ask for? Maybe a little lighter, but not a problem. I have also bought this as a house warming gift and it was appreciated and used much more than expected. Spend a little extra on this vacuum, you won't be disappointed.Customer Review: Best Dustbuster ever
Summary: 5 Stars
I was about ready to give up forever on this type of product. Our previous model would charge for a week, then conk out after about 30 seconds of use. I laughed out loud when I read reviews of this item that complained that it ran out of juice after 10 minutes.
As others have said, it's not whisper-quiet. But it gets the job done. It's true that it has to be emptied, but this unit is much easier and less messy to clean out than any I've owned before.
How many times have you purchased a product that made you glad you had a mess that needed cleaning up? As I was about to hit the sack after the third evening we owned this, I said to my wife: "Hey look. Thank goodness there's some popcorn on the floor. I can handle that in a flash." And so I did, thanks to Black and Decker.
The pivoting nose folds up for relatively compact charging on its little station. I have not attached it to a wall, just set it on a counter in our laundry room.
This product has made pre-party and post-party cleanup a breeze. It's got plenty of power. After a party we had just the other night, my sister-in-law said she was so impressed that she was going to get one for herself.
Customer Review: Best Hand Vac Ever
Summary: 5 Stars
I bought this hand vac after Consumer Reports rated it as one of the best products for the year. I am so glad I did. Best vacuum product we have ever owned, hands down. Picks up anything with ease, and has a long lasting charge. I have three kids and I use this daily to pick up everything on our floor, including large pieces of food. It grabs everything. So easy to get in those crevices as well. LOVE LOVE LOVE this product, and I never write reviews. Trust me.Customer Review: Best Hand Vac I've Ever Owned
Summary: 5 Stars
I've had indoor cats most of my life and hand vacs for daily use are a must for me. I've probably tried just about every type made and this is by far the best cordless I've ever used. Sure, it is a little noisy but anything with the suction this has is going to have some noise with it just as I expect my Dyson (upright)to have with all its power. The suction of this 18-volt is significantly better than my older cordless models and I really don't think it is louder than any of them. I like the folding nozzle which has a smaller footprint on the floor when in the charger and also find the charge lasts much longer than my older B&D cordless vacs.